WarmConnect Virtual Contact Centre System integrates multichannel inbound ACDs, IVRs with manual outbound dialing capabilities. Our Testimonial Thirsty helpdesk will help you use its features to satisfy any need. A range of related services help you start. Read up on hosted and inhouse flavors and then take the demo.

On registering for the demo, we boot a virtual contact center system for you. Your startup credit is topped up daily for 5 days for extended testing. Convert the demo to production by making PayPal payments into your demo account. See right pane for more detail and then sign up for a demo.

• Multichannel ACD
• IVR
• Blended Outbound
• Unlimited Numbers
• Bespoke Services
• No contract

Should you require an inhouse Contact Center, Warmconnect converts your system to one you can run virtualised; with support and instructions on how to do so. You no longer pay us for hourly hosting. Access your Contact Center outside your office, even with ADSL type links. We offer paid telephonic support. See right pane for details and then contact us for more info.

• Vicidial + vTiger
• Inhouse Virtualization
• No rent or licence fee
• Remote support/install
• Remote use with ADSL
• Integrate onsite PSTN

Use WarmConnect voice broadcasting system to play a message to thousands of people in a short time, to leave messages in mailboxes, to conduct automated surveys or for a "press 1" type of campaign where the listener can press a digit to speak to your agent after the message. Capacity scales from 50 to 4000 simultaneous lines! Demo available.

Broadcast to any country on the planet. USA & Canada is at just $0.0099/minute. Only answered calls are charged.

• Pre-recorded messages
• Internal DNC list
• Record response
• Detect Voicemail
• Agent Transfer
• Forward to phone

Use text to speech to personalize your recorded message. Grab the listener's attention by speaking name and other personalised details. Text to speech can be interspersed with recorded message sections. Text to speech option can speak out any detail from your uploaded database. Text to speech charged at less than 1/10^th of a cent per minute!

• Text to speech
• Speak out name
• Speak any detail
• Mix with recording
• 1/10^th of a cent/min

The telemarketing dialer natively integrates a predictive dialing engine which can intelligently adapt its dialing patterns based on performance in order to get the best possible results. Agents can be logged in remotely anywhere with just a phone and a web browser. Recycling of specified status calls at a specified interval without resetting a list in telemarketing dialer. The predictive telemarketing dialer is based on powerful algorithm which adapts its dialing taking into consideration response time and average communication time. Definable agent wrap-up-time per campaign and multiple campaigns and lead-lists are possible in telemarketing dialer. The telemarketing dialer allows you to assign multiple numbers for each one of your contacts in your call list. All calls are logged and statuses of calls are logged as well as agent time breakdowns.

On registering for the trial, you get a hosted single user 3 line dialer to test. You have a choice of using your phone line or VoIP. Your free startup credit is topped up daily for 5 days for extended testing. Convert the trial to production by making PayPal payments into your trial account. You pay just US50c/hr for 3 lines of calling, inclusive of outbound telephone costs. Can be easily converted to multi user dialer.

• Just $0.5/hour
• US/Can/UK-F included
• 3 simultaneous lines
• VoIP or copper
• No minimum spend
• No contract/setup fee

The hosted dialer scales from 5 users to 440. You pay 3c/hour per agent, with a minimum of 5 agents. Telephony costs start at $0.0099/min for calling within USA & Canada and $3.99/month for incoming numbers, with options for unlimited calling. See right pane for details of the dialer and then take the free trial to test.

• $0.15/hour for 5 agents
• Scale to 100's of users
• Call rates $0.0099/min
• Numbers @ $3.99/mth
• No minimum/contracts
• Unlimited calls option

WarmConnect lets you bring your hosted dialer inhouse, with the same interface as the hosted system! You pay just for telephony costs - no licence fee or rent. The inhouse dialer maintains an online twin with near real-time data backup, giving you an option to rapidly switch to hosted in times of trouble.

• No rent or licence fee
• Super easy installation
• Online twin
• Online data backup
• Fast switch to hosted